Overview

Welcome to Vitabears. These Terms & Conditions govern your use of our website and services. By accessing our website or purchasing from us, you agree to be bound by these terms.

If you do not agree, please do not use our website.

 

Use of Website

By using this website, you confirm that:

• You are at least 18 years old or using the website under supervision of a parent or guardian
• You will not use our products or services for any illegal or unauthorized purpose
• You will not attempt to disrupt or interfere with the website’s functionality

We reserve the right to refuse service to anyone for any reason at any time.

 

Product Information

We strive to ensure that all product details, descriptions, and prices are accurate. However:

• Errors may occur from time to time
• We reserve the right to correct any inaccuracies without prior notice
• Product availability may change without notice

All products are classified as food supplements and are not intended to diagnose, treat, cure, or prevent any disease.

 

Orders and Payment

• All orders are subject to acceptance and availability
• We reserve the right to cancel or refuse any order at our discretion
• Prices are listed in Philippine Peso (PHP) unless otherwise stated
• Payments are processed securely through third-party providers

 

Shipping and Delivery

• Delivery timelines are estimates and may vary depending on location and courier
• Delays caused by couriers or unforeseen circumstances are beyond our control
• Customers are responsible for providing accurate shipping information

Vitabears is not liable for failed deliveries due to incorrect or incomplete address details.

 

Return and Refund

Please refer to our Return & Refund Policy for full details.

 

Platform Orders (Shopee, TikTok Shop, Lazada)

For purchases made through Shopee, TikTok Shop, or Lazada:

• Orders are governed by the respective platform’s terms and policies
• All disputes, returns, and refunds must be handled within the platform
• We are not responsible for issues arising from platform-specific systems or processes

 

Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product images
• Graphics
• Text and descriptions

are the property of Vitabears and may not be used, copied, or reproduced without prior written consent.

 

Limitation of Liability

To the fullest extent permitted by law:

• Vitabears shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
• Our liability shall not exceed the amount paid for the product purchased

 

Health Disclaimer

Our products are food supplements intended to support general wellness.

• Results may vary per individual
• Products should be used as directed
• If you have medical conditions, are pregnant, or are taking medication, consult your healthcare professional before use

 

User Conduct

You agree not to:

• Post false, misleading, or harmful information
• Attempt to gain unauthorized access to our systems
• Engage in fraudulent or abusive activities

We reserve the right to suspend or terminate access for violations.

 

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on this page.

 

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Philippines.

 

Contact Us

For questions regarding these Terms & Conditions, you may contact us at:

Email: support@vitabears.ph
Location: Philippines